Price to include electric, gas, bedding and bath towels.
Dates will be marked as booked upon receipt of deposit of £200.00
STRICTLY NO SMOKING OR PETS.
BOOKING:- A booking form will be emailed to you for your completion.On receipt of the deposit the booking will be confirmed on the website.
The balance must reach us 6 weeks prior to your arrival date. If we do not receive payment in full then we will presume you no longer want to continue with the reservation and therefore the cottage will be re-let.
If the booking is made within 6 weeks of your arrival date then payment must be made in full. All monies paid are non-refundable unless due to Covid-19 restrictions.
COVID-19 POLICY. If the UK government enforces a national lockdown and we are unable to honour your booking then we will offer a full refund or you can ammend your dates for when travel is permitted again. For all other circumstances we advise that you purchase holiday insurance to cover any cancellation made by yourselves..
OCCUPANCY:- The cottage is offered on the understanding that no more that the maximum number of 4 people are to use it.
CLEANING AND MAINTENANCE:- We ask that our guests respect the cottage and leave it as you would wish to find it. In order that the property can be prepared for the next guests please ensure that it is cleaned and vacated by 9:30 am prompt on the morning of departure. (Cleaning materials, black refuse bags and a hoover are provided in the cottage). Please list any breakages on the gas usage sheet.
LIABILITY:- No liability is accepted in respect of loss or damage to the clients or any member of the party, their baggage, car or contents resulting from riot, war, strikes, adverse weather conditions or sickness or injury or for loss or damage by a third party.
ARRIVALS & DEPARTURE:- Arrival from 3 p.m. – Departure by 9:30 a.m.
Hollens Farm Cottage respects your right to privacy. In the statement to follow you will find full details of how Hollens Farm Cottage protects and secures your personal information.
Within our website there are certain areas which require you to submit personal information within a form, such as making an enquiry, these are necessary to allow us to service your requirements. This information may include name, address, email address and country of residence.
We do not take credit card information so no financial transactions nor data is conducted via the web. Any personal information held is stored on a password protected data base for a maximum of 3 years.
Hollens Farm Cottage has a policy to not provide your personal data to any third parties other than dedicated customer service providers.
Our site does not contain links to external websites.
If you wish to contact Hollens Farm Cottage to see a copy of all the personal information held about you please use the following address information to do so:
Mrs C Ridden, 6 The Fairway, Washington, Tyne and Wear NE37 1NF
Information will be shared by you with our bank during normal banking arrangements when payments are made to us.
We do not disclose your details to any other person without your consent unless there is an emergency situation that requires it or we are legally required to do so.